You can lodge your complaint in person
By email at [email protected]
In writing to 805/147 Pirie St, Adelaide, SA.
By phone on 08 8351 2270
We will contact you within 3-5 business days so we can ensure we understand your complaint fully and let you know what is being done to investigate and resolve it.
Once we receive a complaint, you will be contacted, the complaint will be documented and stored, and we will provide information on how we will work to attempt to resolve your complaint.
A complaint can be made to the NDIS Commission by phoning 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged. National Relay Service and ask for 1800 035 544.